What’s the difference between a good conversation and a transformative conversation? Most often, it’s the difference between getting what you want from a conversation versus wishing you could get that time back. Daniel Stillman designs conversations for a living. Today, he discusses how real change is needed now, more than ever, and that change will not come through force, edict, or persuasion. Our future will be built through conversation.
His new book, Good Talk: How to Design Conversations that Matter has dozens of tools and interactive components, making it an accessible handbook to navigate the conversations that matter.
Daniel works with organizations like Google, Nike and Visa to help them frame and sustain productive dialog, deepen their facilitation skills, and coach them through the innovation process. He also hosts The Conversation Factory podcast where he interviews leaders, changemakers and innovators on how they design the conversations in their work and lives.